![]() ![]() Gong integrates with business apps like OpenPhone, Salesforce, and Klue. If you want to understand client-facing interactions better so you can improve them, choosing Gong over Otter.ai makes perfect sense. The transcripts serve as assets that Gong uses for analyzing client interactions. The platform lets you record as well as transcribe calls. Gong allows you to analyze customer interactions across multiple channels, including email, phone, and web conferencing. Here’s a look at the best Otter.ai alternatives. Some of them even do it better or at a lower cost than Otter.ai. Many tools, some of which aren’t primarily a transcription service, can help you transcribe calls. Data privacy concerns: A Politico article revealed how Otter.ai may not be the best in terms of privacy, which could potentially impact confidential communication.You want more value for money: Otter.ai’s Pro plan costs $8.33 per month and only offers basics like call recording and automatic transcription.You need to switch to a paid plan for longer transcriptions. You don’t like transcription limits: Otter.ai’s free plan lets you transcribe only 30 minutes per meeting.You want an all-in-one solution: Instead of using a different platform for transcribing audio and video calls, you might consider an all-in-one solution that can help streamline the process.So why would you need an Otter.ai alternative? Otter.ai seems to have a good range of features and sufficient plans to offer users flexibility for their business needs. Why businesses turn to Otter.ai alternatives If you want to raise those caps, you’ll need to switch to one of the following paid plans: You also can’t transcribe more than 30 minutes per conversation. The free plan caps transcriptions to a maximum of 600 minutes, though. You can record and live-transcribe calls, search and play back recordings, collaborate with the team through comments on the transcription, and use two-factor authentication. Otter.ai offers limited functionality on the free plan. Integrating allows you to have the Otter Assistant auto-join meetings to take meeting notes. Otter.ai integrates with tools like Zoom, Microsoft Teams, and Google Meet. ![]() You can search the text file for specific keywords, highlight text, or add comments to collaborate with others using Otter.ai’s built-in text editor. Once a call is over, Otter.ai will create two output files: an audio file containing the recording of the conversation and a text file with the transcription of that conversation. Otter.ai is a transcription software solution that records and transcribes conversations in real-time. These sounds or words are programmatically ignored, including if they were to be added to your custom vocabulary.Simplify call transcriptions with OpenPhone What exactly is Otter.ai ? How does Otter handle filler words such as "um"?įillers, interjections, and hesitation markers are sounds such as "hmm" or "um" that is spoken in conversation as a pause for thought. Train Otter to recognize your voice and automatically tag your name within the transcript.Teach Otter jargon, names, and any other vocabulary words to increase the accuracy of these terms.Speak clearly and naturally, at your normal conversational tone and pace.Place the microphone within three feet from the person speaking and refrain from moving or touching the device to avoid any unnecessary background noise. ![]() See Using a headset or headphones about limitations of using a headset. Use an external microphone or headset, rather than your computer or device's built-in microphone.Otter will not be able to distinguish when multiple people are speaking over each other, which may result in inaccuracies or the audio not being transcribed at all. Avoid overlapping dialog where speakers talk over one another.If Otter cannot distinguish what is being said because there is too much background noise, it may result in inaccuracies or the audio not being transcribed at all. Background noise is generally the biggest factor in inaccurate transcriptions or missing audio. To increase the accuracy of Otter's transcription, follow these best practices: Otter provides the most accurate automated transcription for meetings, interviews, lectures, and other long-form conversations. How accurate is Otter's speech recognition? The result is a legible, speaker-labeled transcript with synchronized audio and text. ![]() Our speaker identification algorithm is powered by advanced machine learning that distinguishes and learns from just a few paragraphs you tag to create a voiceprint for each speaker. Our speech-to-text engine supports English and works out of the box without requiring hours of personalized training with your voice. Otter is cloud-based and 100% AI-powered with no human transcribers involved. How does Otter transcribe speech-to-text? The accuracy of voice transcription and recognition are the cornerstones of Otter. ![]()
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